1. Identification data

• Company name: PLENERGY GRUPO, SL
• CIF (tax ID): B93275394
• Registered office: C/Torrelaguna 64, Edificio Fiteni III, Planta 2- CP 28043 – Madrid
• E-mail: protecciondedatos@plenergy.es
• Tel: 91 568 74 97
• Web: plenergy.es (hereinafter referred to as the “website“)
• Mobile device application: App – PLENERGY (hereinafter referred to as “App“)

 In compliance with the duty of information contained in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following information is reflected below: the organisation owning the web domain is PLENERGY GRUPO, SL (hereinafter, “PLENERGY“), with address for these purposes at C/Torrelaguna 64, Edificio Fiteni III, Planta 2- CP 28043 – Madrid.

 Contact e-mail: protecciondedatos@plenergy.es

• Registered in the Commercial Register of Madrid. Volume 38925 Book 0 Page 8 Section 8 Sheet M691792.

2. Purpose

The purpose of these general terms and conditions of use (hereinafter the “Terms of Use“) is to regulate access to and use of the website and the App. For the purposes of these Terms of Use, the website shall be understood to mean: the external appearance of the screen interfaces, both statically and dynamically, i.e. the navigation tree; and all the elements integrated into both the screen interfaces and the navigation tree and all those online services or resources that it may offer to USERS (as defined below) in accordance with the regulations in force.

PLENERGY reserves the right to modify, at any time and without prior notice, the presentation and configuration of the website and/or the App and the contents and services that may be incorporated therein, and shall not be liable for the accuracy, insufficiency or authenticity of the information provided. The USER (as defined below) acknowledges and accepts that at any time PLENERGY may interrupt, deactivate and/or cancel any of these elements that are integrated into the website and/or the App or access to them.

PLENERGY shall publish the new version of the Terms of Use on the website and the App, each time it modifies them. USERS (as defined below) will be informed, upon re-accessing the website or the App, of any changes to the terms of these Terms of Use.

The information contained in the website and the App is for information purposes only and in no way constitutes any obligation for users accessing the website or the App (hereinafter, the “USER” or “USERS”). These Terms of Use regulate the access and use of the website and the App by USERS to the contents and services, and will be complemented by any other legal texts that regulate any functionality, service, process, application, platform or means necessary for the use of the website and the App.

3. Users

Access and/or use of this PLENERGY website and/or App attributes the condition of USER, who accepts, from said access and/or use, fully and unreservedly, the Terms of Use reflected herein. The aforementioned Terms and Conditions shall apply independently of the General Terms and Conditions of Business that may be mandatory.

4. Use of the portal

The website and the App provide access to a multitude of information, services, programmes and data (hereinafter “the content“) on the Internet belonging to PLENERGY or its licensees, to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to any registration that may be necessary to access certain services or content.

When registering for the App, the USER shall be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which they will be responsible, undertaking to use it diligently and confidentially. The USER undertakes to make appropriate use of the content and services that PLENERGY offers through its website and the App. In particular, you undertake to use the website in accordance with the Law in force, morality, good customs and the requirements of good faith, and public order, the uses of traffic and the present Terms of Use established here, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of obligatory compliance as the case may be. The USER shall refrain from using the website and the App in any way that may prevent, damage or deteriorate the normal functioning of the same.

Specifically, by way of example, but not limited to, and without implying any restriction to the previous section, the USER undertakes not to use them:

(i) to engage in activities that are unlawful, illegal or contrary to good faith and public policy;

(ii) to disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, in support of terrorism or against human rights or, in general, contrary to the law in force, morality, customs and public order. PLENERGY reserves the right to remove all comments and contributions that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate youth or childhood, public order or safety or that, in its opinion, are not appropriate for publication. In any event, PLENERGY shall not be responsible for the opinions expressed by users through forums, chats or other participation tools;

(iii) to transmit or introduce into the network, computer viruses or any other harmful component that damages, limits or harms the website, the App or any connected network or that interferes with the use by other USERS, as well as carrying out actions that may alter, copy, spoil, interrupt, modify, decompile, disassemble, reverse engineer, or generate errors or damage to the electronic documents, data or physical and logical systems of PLENERGY or third parties; as well as licensing, leasing, selling, imitating or hindering the access of other USERS to the website and the App, as well as to its contents and services;

(iv) to attempt to access and, where appropriate, use the e-mail accounts of other users and modify or tamper with their messages.

(v) to infringe intellectual or industrial property rights (copyrights, domain names, trademarks, etc.), as well as violating the confidentiality of PLENERGY’s or third parties’ information and personal data protection rights.

(vi) to impersonate the identity of another USER, public administrations or a third party.

(vii) to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the content, unless authorised by the owner of the corresponding rights or it is legally permitted.

(viii) to collect data for advertising purposes and send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

(ix) Use the website or the App, or parts thereof, on other private or commercial websites or in other applications, or make commercial use of the website or the App; or establish hyperlinks to the website or the App or any of their content (unless expressly authorised in writing by PLENERGY), refraining from making false, inaccurate or incorrect statements or indications about PLENERGY, or including content that is unlawful, contrary to good customs and public order.

(x) Any other activities contrary to the Law in force, to these Terms of Use, morality, good customs or established public order, or for purposes that are illicit, prohibited or detrimental to the rights and interests of PLENERGY or third parties.

PLENERGY reserves the right to block access to certain services of the website or the App to any USER in the event that they infringe the Terms of Use, the rights of third parties or applicable legislation.

The website and the App provide a wide range of content, services, information, other services and data. To this end, PLENERGY grants a non-exclusive, non-sublicensable and non-transferable licence to USERS to use the website and the App, as well as the functionalities, content and other functions available, which shall be subject to the rest of the Terms of Use and the applicable regulations.

The App offers the option of activating the geolocation service for the sole purpose of providing better information to the user about available service stations, so that geolocation data may be collected from the USER’s device or terminal, provided that they have given their consent to do so, in order to facilitate the provision of services, carry out advertising activities and offer them personalised information appropriate to their location. The USER may at any time deactivate access to geolocation data, as well as revoke the consent given for their geolocation, by configuring the settings of their device or terminal.

5. Data protection

PLENERGY shall respect, at all times, both the provisions of the General Data Protection Regulation 2016/679 of 27 April 2016 (known as “GDPR“), as well as Law 03/2018 on the Protection of Personal Data and Digital Rights and the provisions of other current regulations on the protection of personal data, and shall apply the necessary technical and organisational measures in order to provide the corresponding level of security to the files containing data provided by USERS through this WEBSITE and the App.

PLENERGY would like to state that, in order for the USER to access any part of the contents or services offered on this WEBSITE and/or the App, it may be necessary to fill in registration forms, or similar, into which the USER will be asked to enter personal data, for which they must accept PLENERGY’s Privacy Policy. USERS will also find information regarding the use of own and third-party cookies in PLENERGY’s cookie policy, available at the following link: [*].

Occasionally, the USER may provide their data through forms, either voluntarily or at the request of PLENERGY, in order to make enquiries, request information, services and/or activities offered through this website/App which they may be interested in and/or apply to work in our company (“WORK WITH US” form).

When the USER provides their data through any of the forms on this Website/App, the USER must agree to the PRIVACY POLICY in order to authorise PLENERGY to process their data, in accordance with the purpose of the collection of it.

The data provided will form part of a file, for which PLENERGY has an Information Security Management System that will preserve the information recorded in it.

PLENERGY may only transfer the data if it has previously obtained the USER’s consent to do so.

The USER shall be solely responsible if they fill in the forms with false, inaccurate, incomplete or outdated data. All data provided by the USER will be treated confidentially.

6. Intellectual and industrial property

PLENERGY itself or as licensee, is the owner of all the intellectual and industrial property rights of the website and the App as well as the elements contained therein (including but not limited to images, sound, audio, video, software or texts; trademarks or logos, combinations of colours, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by PLENERGY or its licensees.

The reproduction, distribution and public communication, including making available, or any other unauthorised use of any nature, of all or part of the contents of the website or the App, on any medium and by any technical means, without the authorisation of PLENERGY, are expressly prohibited.

The USER undertakes to respect the Intellectual and Industrial Property rights owned by PLENERGY. These Terms of Use do not assign any intellectual or industrial property rights, such as copyrights, trademarks, domain names, designs, patents, utility models, know-how or other rights in the website or the App; nor do they constitute any authorisation for the creation of derivative works of the website or the App, except for the limited, non-exclusive, non-transferable and free licence granted to the USERS of the website and the App in accordance with these Terms of Use.

The USER is only authorised to view and obtain a temporary private copy of the contents for their exclusive personal and private use on their computer systems (software and hardware) but does not authorise their subsequent transfer to third parties. With the above exceptions, the USER may not modify or reproduce this information, either in part or in full, without the express written consent of PLENERGY.

USERS grant PLENERGY a non-exclusive, unlimited, unrestricted, full, transferable, free and sublicensable right of use for data that is not of a personal nature or data whose personal reference has been deleted (anonymized data).

The USER shall refrain from deleting, altering, evading or manipulating any protection device or security system installed on the website and its App.

7. Disclaimer of warranties and liability

PLENERGY accepts no liability, under any circumstances, for damages of any kind that may be caused by errors or omissions in the content, lack of availability of the website or the App or the transmission of viruses or malicious or harmful programmes in the content, or other elements that may affect the USER’s system, despite having adopted all the necessary technological measures to prevent this.

PLENERGY will make every effort to ensure the proper functioning of the website and the App. However, it cannot guarantee the availability of the website and the App or the absence of interruptions to services for the purpose of repairs and maintenance of the website or the App. nor can PLENERGY be responsible for the lack of coverage or failures in the equipment or networks necessary for the transmission of data, which are beyond its control. However, PLENERGY will take appropriate measures to reduce such interruptions.

In any case, PLENERGY reserves the right to interrupt access to the website or the App at any time and without prior notice, whether for technical, security, control or maintenance reasons, or due to a power failure or any other cause. PLENERGY does not control, in general, the use that USERS make of the website and/or the App.

PLENERGY accepts no liability for the use made by the USER of the content of the website and/or the App that may involve a violation of any type of national or international regulation, of intellectual or industrial property rights or of any other rights of third parties.

Although PLENERGY will make every reasonable effort to ensure that the information contained on the website and the App is accurate, correct and up to date, such information should be considered to be of a general nature and for information and illustrative purposes only. In this respect, PLENERGY does not guarantee the completeness, suitability, accuracy, timeliness or currency or completeness of this information and accepts no liability arising therefrom. Nor may PLENERGY be held liable for any damages arising from the use of the website or the App, or for any action taken on the basis of the information provided therein.

PLENERGY does not guarantee the absence of viruses or other harmful elements that could cause damage or alterations to the computer system, electronic documents or files belonging to the USER of the website or the App. Consequently, PLENERGY shall not be liable for any damages that such elements may cause the USER or third parties.

8. Modifications

PLENERGY reserves the right to make any modifications it deems appropriate to its website and App without prior notice, and may change, delete or add both the content and services provided through the website and App as well as the way in which they are presented or located on its website or App.

9. Links

In the event that the website or the App contains links or hyperlinks to other Internet sites, PLENERGY shall not exercise any kind of control over those sites and their content. Under no circumstances shall PLENERGY assume any responsibility for the contents of any link belonging to a third-party website not directly managed by PLENERGY, nor shall it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, veracity, validity and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites.

Likewise, the inclusion of these external connections shall not imply any kind of association, merger or participation with the connected entities. The USER understands that these other websites are independent of the website and that PLENERGY has no control over, is not responsible for the content, operation or transmission received from those third parties and that PLENERGY shall not be liable for any loss or damage in connection with the use of, or reliance on, the content, goods or services available on that site or resource. The sole function of these links is for information purposes, for the convenience of the USER, and it is the responsibility of the USER to read and accept the terms of use and privacy and cookie policies published on the linked websites or applications referred to.

10. Right of exclusion

PLENERGY reserves the right to deny or withdraw access to the website and/or App as well as to the services offered without prior notice, at its own request or at the request of a third party, to those users who do not comply with these Terms of Use.

11. General

PLENERGY shall pursue any breach of these Terms of Use as well as any improper use of its website or App, exercising all civil and criminal actions to which it may be entitled under the law.

12. Modification of these terms and duration

PLENERGY may modify at any time the Terms of Use determined here, being duly published as they appear here.

The validity of these conditions shall depend on their exposure and shall remain in force until they are modified by other duly published conditions.

13. Independence and integration of clauses

If any provision or condition of these Terms of Use becomes, or is declared illegal, invalid or unenforceable for any reason, that provision or condition shall be deemed severed without prejudice to the enforceability of the remaining provisions of these Terms of Use.

14. Applicable law and jurisdiction

Access to the website and the App implies acceptance by the USER of the provisions of these Terms of Use. If you do not agree to these Terms of Use, please refrain from visiting or using the website and the App.

These Terms of Use shall be governed by and interpreted in accordance with the common Spanish legislation in force and any dispute that may arise from access to or use of the website and/or the App shall be submitted to the Courts and Tribunals of the city of Madrid, expressly waiving any other jurisdiction to which they may be entitled.

Last revision: [14] May 2025.